Title:  Technical Lift Manager

Technical Lift Manager

Location: Office & Site Based (Regular Travel & Overnight Stays Required)

£56,110.60 per annum

35 hours per week

When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.

Are you an experienced lift engineering professional who’s ready to lead a major, high‑impact programme? Do you want to shape the future of lift safety, compliance and modernisation across a national organisation providing vital housing, accommodation and care services?

We’re looking for a Technical Lift Manager to take ownership of our lift renewal and servicing programmes — ensuring safety, compliance, innovation and exceptional customer experience at every step.

About the Role

As our Technical Lift Manager, you’ll lead the rolling lift replacement programme, overseeing planning, delivery and performance to ensure works are completed on time, within budget and to the highest standards.

You will also guide the lift servicing and compliance programme, working closely with colleagues and contractors to maintain a performance‑focused, safe and collaborative working environment.

This is a highly influential role, providing expert advice on lift installation, modernisation, maintenance and compliance to minimise risk, maximise safety and embed best practice across the Commercial directorate.

What You’ll Be Doing

• Leading the project management of lift replacement programmes, ensuring value for money and an excellent customer experience.
• Overseeing lift servicing, compliance and maintenance activities, ensuring safe working and strong performance.
• Preparing specifications, tender documents and conducting value‑for‑money assessments.
• Providing expert advice on lift regulations, standards, safety and compliance across the Group.
• Supporting the development of lift installation and modernisation standards, guidance and commissioning procedures.
• Monitoring lift servicing performance, conducting audits and identifying improvements.
• Keeping up to date with lift regulations and health & safety best practice.
• Building effective relationships with internal stakeholders, engineers, contractors and service users.
• Supporting wider reinvestment and development programmes.
• Contributing to Group‑wide initiatives and continuous improvement activity.

What You’ll Bring

Qualifications:

• Level 3 NVQ in Engineering Maintenance (Servicing & Repair or Lift Installations)
• Level 4 Certificate in Lift & Escalator Testing or equivalent
• Membership of CIBSE (or working towards)

Experience:

• Extensive experience as a lift engineer or technician
• Strong knowledge of Lift Regulations 2016, EN81 standards and associated legislation
• Experience diagnosing faults, implementing solutions and managing lift‑related risk
• Contract administration, stakeholder management and report writing
• Experience supporting design/specification approvals and working with project teams
• People management experience, including developing and motivating staff

Skills:

• Excellent communication and interpersonal skills
• Strong negotiation and presentation abilities
• Ability to interpret building design plans
• Intermediate Microsoft 365 skills
• High standards of customer care and professionalism

 Why Join Us?

You’ll play a critical role in ensuring the safety, reliability and long‑term performance of lift services across a diverse property portfolio that supports residents, students and service users nationwide.

This is your opportunity to shape a modern, compliant and customer‑focused lift service within a large and forward‑thinking organisation.

Ready to start an inspiring career journey with us? Apply today and join us in leading the way in care. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-care.co.uk/jobs or follow us on socials.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the