Title:  People Experience Officer

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

People Experience Officer

Worcester based with a balance of home and office working

£33,397 - £35,144 per year

35 hours per week

Sanctuary is excited to be recruiting for a new role within our Group Talent team, offering the opportunity to play a meaningful part in how we attract, engage and connect with people across the organisation. In this role, you'll work collaboratively to plan, coordinate and deliver impactful people and talent engagement campaigns, tailored to the needs of different business areas and designed to maximise recruitment opportunities while reflecting who we are as an employer.

Reporting into our People Experience Specialist, and working closely with our Talent Acquisition team, you'll help shape a consistent and inclusive business as usual approach to people engagement and experience, as well as supporting a range of national and regional campaigns. Together, you'll help ensure Sanctuary continues to be recognised as a welcoming, supportive and great place to work for everyone.

The role of People Experience Officer will include:

• Ensuring the effective planning, coordination and delivery of comprehensive talent and people engagement campaigns, each tailored to suit individual business areas
• Creating and coordinating high-quality talent acquisition material for candidate attraction purposes, ensuring our key messages and People Promise are consistent
• Working collaboratively with other teams to identify and utilise effective engagement tools, including recommendations on practical and cost-effective solutions to communicate key messages, raise the organisation's employer profile and achieve an increase in the number of quality candidate leads generated
• Working with key internal stakeholders, such as Communications and Marketing colleagues to coordinate engaging visuals and content for our campaigns (such as job ads, blogs, social media content and the careers website) and drive employer brand awareness on digital and social media
• Acting as a key point of contact for engagement and experience activities related to Talent Acquisition and People Services, maintaining relationships with key business contacts to develop material in line with the People Promise and Group standards
• Liaising with internal and external stakeholders to ensure high-quality and cost-effective production of people engagement and experience material and recruitment advertisements
• Working closely with colleagues in Communications and Marketing to monitor the performance of campaigns through analytics, reporting on KPIs such as reach, engagement, and conversion rates
• Using data insights to continuously refine and improve recruitment and people engagement efforts

Skills and experiences:

• Able to demonstrate academic achievement at A Level or equivalent
• Recent experience of undertaking a similar role
• Practical experience of working in a talent acquisition environment
• Some experience analysing and diagnosing problems and implementing effective solutions
• Some digital recruitment marketing experience
• Working knowledge of data protection, copyright laws, other legislation and current good practice
• Practical knowledge of proof reading, copy editing and use of plain English
• Excellent communication skills and good interpersonal and customer care skills
• Ability to interpret computerised information and documentation and intermediate Microsoft 365 skills

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

What we offer

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £33,397 per annum (rising to £35,144 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)  

Closing Date: 06 May 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -  www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.