Title:  Bank Care and Support Assistant

​​Bank Care and Support Assistant​ 

​​14 Montague Road, Felixstowe, Suffolk, IP11 7HF 

£13.15 per ​hour​ 

​​Hours​ as and when required 

Empower others to thrive 

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new ​Bank Care and Support Assistant​ to our vibrant ​mental health service​ at ​Montague Road, Felixstowe.

You’ll be part of a compassionate, community-focused team supporting people with mental health needs that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. 

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. 

Your role 

• Deliver personalised care and support, helping customers live as independently as possible 

• Support with washing, dressing, bathing and personal hygiene 

• Administer medication safely and accurately 

• Assist with shopping, cleaning and laundry tasks 

• Help customers arrange and attend appointments 

• Promote a positive culture by engaging with customers and reducing social isolation 

• Keep accurate records and follow safe practices, including risk assessments 

Your skills 

• Personalised approach to care and ideally experiences supporting people with mental health needs 

• Enthusiastic and flexible approach 

• Strong organisational skills and basic literacy and numeracy 

• Ability to adapt quickly to changing priorities and meet deadlines 

• NVQ Level 2 in Health and Social Care or willingness to work towards it 

• Good communication skills to build strong relationships with customers 

• Proficient technology/IT skills (Microsoft Office and similar) 

Your rewards 

• A variety of online discounts and rewards from major retailers 

• Health and well-being plans 

• A wide range of learning and development opportunities 

Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials. 

Before you apply 

• We can only accept applications from individuals with the right to work in the UK. 

• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. 

• Internal candidates should apply via their internal careers account. 

• We may close this advert early, so please apply as soon as possible. 

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.