Title:  Transactional Officer - Payroll

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Transactional Officer - Payroll

Worcester based with a balance of home and office working

£28,428 per year

35 hours per week – Monday to Friday - (part time considered)

Temporary position for up to 12 months

We have an opportunity for a Transactional Officer – Payroll to join our Payroll Transactional team, based within the Corporate Shared Service Centre in Worcester. The team is responsible for processing all transactional elements for employee records. Processes to include, new starters, contractual changes, leavers, completing contractual paperwork and answering employee queries which are received via a ticketing service.

The role of Transactional Officer - Payroll will include:

• Assist in maintenance of payroll records ensuring accuracy, completeness and adherence to financial controls in order to ensure regulatory, contractual and statutory requirements are met
• Work with wider teams to understand any contractual items, and process accurately to ensure employee records are compliant and accurate
• Assist in the development of payroll administration and processes to provide efficient, customer focused services across the Group
• Follow correct processes, governance and compliance to ensure controls are in place

Skills and experiences:

• Experience of administration processes
• Excellent attention to detail
• Good organisational, time management and planning skills
• Experience of working to deadlines and prioritising work loads
• Excellent interpersonal and transactional skills
• Proficient user of Microsoft packages including Word, Excel, Outlook and Teams

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Role salary is £25,844 with an additional policy allowance of £2,584 per annum

View the job profile (if the link is unavailable please visit the Sanctuary careers website)    

Closing Date: 12 July 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -  www.sanctuary.co.uk/join-our-team

 We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.