Title:  Senior Life Assurance and Pensions Administrator - Part Time

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Senior Life Assurance and Pensions Administrator – Part Time

Worcester based with a balance of home and office working

£18,871 - £19,865 per year

24 hours per week

We are looking to recruit a Senior Life Assurance and Pensions Administrator to join our Reward and Wellbeing team within the wider People Services function based in Worcester. Our team plays a crucial role in developing policy and business-focused solutions for pay, recognition, employee benefits, pension and wellbeing for the Group. This is an exciting opportunity to join a friendly team committed to delivering value to our colleagues.

The role of Senior Life Assurance and Pensions Administrator will include:

• Coordinate the claims process for death in service, ill health retirement and early retirement cases
• Producing meeting packs and minutes to support decision making in line with legal requirements, scheme rules and Group policy
• Act as a point of contact for pension queries and take ownership for their accurate resolution
• Maintain team mailboxes in line with agreed principles and procedures
• Complete, maintain and monitor accurate records to ensure appropriate audit trails are in place to ensure compliance with relevant legislation and limit risk to the Group
• Support with updating and effectively utilise pension administration systems to accurately maintain employee pension records and provide data to pension scheme providers

Skills and experiences:

• Previous experience in a similar administrative role, ideally within HR, payroll, finance or consultancy
• An excellent communicator with experience delivering customer-focused services and handling confidential information with the highest level of integrity
• Numerate with the ability to produce reports and analyse large data sets using Excel
• Exceptional attention to detail and accuracy
• Highly organized with the ability to prioritise tasks and workload
• Proficient user of Microsoft packages including Excel, Word, Outlook and Teams
• Ability to deal sensitively and with discretion

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits   

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £18,871 per annum (rising to £19,865 per annum after 12 months, subject to satisfactory performance)

The full time equivalent salary for this role is £27,521 based on 35 hours per week rising to £28,970 after 12 months service and subject to satisfactory performance

View the job profile (if the link is unavailable please visit the Sanctuary careers website)   

Closing Date: 27 August 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -  www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.