Title:  Legal Services Officer - Disrepairs

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Legal Services Officer – Disrepair

Worcester based with a balance of home and office working

£33,397 per year

35 hours per week

Temporary position for up to 12 months

We have an opportunity for a Legal Services Officer within Disrepairs to join our team in Worcester. For this role you will be responsible for supporting the delivery of an effective legal service ensuring the management of the Group's legal interests across the Group's operations.

The role of Legal Services Officer- Disrepair will include:

• Undertake advice work delivering high quality legal services, including the provision of accurate and timely legal advice and support in relation to Housing Conditions (Disrepair) Claims in line with relevant legislation and regulations
• Take ownership of managing an individual caseload of pre-action claims against the Group for Housing Conditions claims
• Support the management, development and implementation of effective systems and processes that enable the efficient delivery of legal advice and support to the Group
• Provide accurate and timely legal advice and information, often within short timescales, for the purpose of supporting front line staff across the Group

Skills and experiences:

• Paralegal experience or similar working within Litigation
• Proven experience of working to deadlines and prioritising workloads
• Experience of handling an independent caseload with good attention to detail
• Knowledge of the Pre-Action protocol for Housing Conditions
• Excellent Communication skills with both written and spoken English

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £33,397 per annum

View the job profile (if the link is unavailable please visit the Sanctuary careers website)        

Closing Date: 9 July 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -  www.sanctuary.co.uk/join-our-team

 We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.