Title:  Information Security Officer

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Information Security Officer

Worcester based with a balance of home and office working

£44,967- £47,334 per year

35 hours per week

We are looking for an experienced Information Security Officer to join our Technology Security teamithin the Group’s Technology Department. The team consists of 4 people who are responsible for protecting the confidentiality, integrity, and availability of the Group’s data and technology. They do this by providing security expertise to staff to develop a culture of security, awareness, compliance, and inclusion throughout the Group. If you have a passion for the security and privacy of individuals and systems this may be the role for you.

The role of Information Security Officer will include:

• Supporting the development and maintenance of information security policies and processes to ensure data, systems and applications are secure and robust
• Providing support and advice to staff and partners on governance and compliance frameworks, policies and procedures as needed
• Supporting the effective resolution of customers’ security issues and queries
• Liaising with the Technology Service Desk to ensure a high-quality level of customer service is provided
• Carrying out appraisals of new and existing processes and their suitability to meet the future needs of the Group whilst meeting security requirements
• Identifying risks and vulnerabilities and raising awareness of these information security issues
• Promoting digital health and wellbeing

Skills and experiences:

• Degree, management qualification or relevant professional qualification
• Working knowledge of information security practices in a large and complex organisation

• Proven experience of working to deadlines and prioritising work loads

• Experience of resolving technical security related issues
• Experience of information security tools
• Knowledge of security frameworks such as ISO27001 and NIST
• Experience of data protection, UK legislation and GDPR
• Ability to extract and interpret computerised data
• Knowledge of the Data Protection Act and its application
• Excellent communication, interpersonal and customer care skills

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits   

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Role salary is £32,244 with an additional policy allowance of £12,723 per annum (rising to £33,941 with an additional policy allowance of £13,393 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)   

Closing Date: 23 March 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -  www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.