Title:  Communications Officer

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Communications Officer

Worcester, Glasgow or Essex with a balance of home and office working

£31,611 per year

35 hours per week

Temporary position for up to 12 months

We have an opportunity for a Communications Officer to join our Communications Department. The role sits in the Communications team, which manages brand strategy, digital, regional, internal, corporate, and strategic communications. It produces a wide range of high-quality publications and materials to promote the Group to its key stakeholders. We are looking someone with proven experience in public relations and communications who can use their skills to help promote the work of Sanctuary across a range of communications channels.

The role of Communications Officer will include:

• Creating compelling pieces of content across a range of communications channels including, but not limited to, PR, social media, internal communications, web content, video, direct communications, podcasts, speeches, briefings and presentations and publications
• Supporting with the coordination, planning and delivery of external and internal projects, as required
• Liaising with technical specialists such as designers, web managers, printers and suppliers to ensure the delivery of effective communications across all channels
• Developing and maintaining relationships with stakeholders, advising on and providing practical and cost- effective solutions for their communications challenges in order to communicate desired key messages and reach their target audience
• Complete, improve and maintain effective and efficient administration systems and processes to support the delivery of services

Skills and experiences:

• Proven experience of producing communication materials
• Recent experience of undertaking a similar role
• Proven experience of working to deadlines and prioritising work loads
• Experience in supporting the successful delivery of projects
• Excellent communication, interpersonal and customer care skills
• Ability to stay calm and constructive in meeting tight deadlines
• Knowledge of design software and printing processes
• Working knowledge of Microsoft Office including Word, Excel, Outlook and Teams

Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 125,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service. 

Our Benefits   

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £31,611 per annum

View the job profile (if the link is unavailable please visit the Sanctuary careers website)   

Closing Date: 6 February 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.