Title:  Quality Assurance Coordinator

Quality Assurance Coordinator

Primarily Covering: Home Counties and Worcestershire

£37,414.20 per annum rising to £39,383.42 per annum after 12 months, and Company Car

35 hours per week

Sanctuary Care is proud to be recognised as a Top 20 Large Care Home Group 2025 by carehome.co.uk. As a leading provider of care across England and Scotland, we offer high-quality residential, nursing, dementia, and respite care services. Our mission is to enrich the lives of our residents by delivering compassionate, person-centred care. 

About the Role

We have an excellent opportunity for a Quality Assurance Coordinator to join our Care Quality and Clinical team.

As an Audit Specialist for Residential and Nursing Homes, you’ll play a key role in championing excellence across our care services. Using a comprehensive audit tool aligned with the CQC’s Single Assessment Framework or the Care Inspectorate’s Quality Framework, you’ll assess the quality of care in our homes with a collaborative and balanced approach. 

The role of the Care Quality Assurance Coordinator will:

• Conduct audits across residential and nursing homes using a robust framework aligned with CQC or Care Inspectorate standards
• Identify and showcase areas of positive practice, celebrating excellence in care delivery
• Highlight opportunities for improvement and provide constructive, tailored feedback
• Work closely with operational teams to support sustainable, long-term enhancements in service quality
• Produce clear, insightful reports that inform and empower care teams
• Contribute to a culture of continuous improvement, helping services evolve and excel

 Skills and experience:

• Proven experience as a Health and Social Care Auditor, with a strong understanding of regulatory frameworks such as the CQC’s Single Assessment Framework or the Care Inspectorate’s Quality Framework
• Ability to translate regulatory expectations into practical, supportive guidance for care teams
• Excellent report writing skills, with the ability to deliver clear, actionable feedback
• A collaborative mindset, working effectively with operational colleagues to drive improvement
• Strong interpersonal and communication skills, adaptable to different teams and service settings
• A dynamic and forward-thinking approach to quality assurance and service development
• Passion for partnership working and a commitment to enhancing care standards
• Willingness to travel regionally, with flexibility across varied residential and nursing home environments

Ready to join us? 

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

•             Receive individually tailored, person centered and knowledgeable training

•             A contributory pension scheme

•             25 days leave (rising to a maximum of 30 days) plus bank holidays

•             Life Assurance

•             Health & well-being plans

•             Discounted products & services

•             Personal advice and counselling

•             Family-friendly arrangements

•             Tax efficient benefits

•             Learning and development opportunities

Job Reference: 225698

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Closing date: 22nd August

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time.  Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.