Title:  Operations Manager - Fire Projects

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives.

Operations Manager – Fire Projects

London based with a balance of home and office working

£58,074 - £61,132 per year plus Company car or car allowance

35 hours per week – Monday to Friday – 9:00am to 5:00pm

We have an opportunity for a Operations Manager – Fire Projects to join our team based in London. This role sits with the Fire and Security Operational Compliance Team managing the Fire Risk Assessment Team and the delivery of high quality and cost-effective Internal Maintenance Services.

The role of Operations Manager – Fire Projects will include:

• Managing the operational delivery of a cost effective Internal Maintenance service by operating within appropriate financial policies and procedures and agreed budgets
• Overseeing the management of Fire safety projects ensuring they are properly resourced and operating within all legislative and regulatory requirements
• Assist in drafting and reviewing relevant policies and procedures and effectively communicate and implement these, ensuring effective application of good practice and legal compliance
• Assisting in the effective management of the Internal Maintenance service to ensure the timely achievement of business targets and contribute to the development of growth opportunities in accordance with the strategy

Skills and experiences:

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to level 4 Fire Risk Assessment Diploma, Fire Door Inspection L3, Passive Fire Level 3 Certification or currently undertaking the qualification.  As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications.  Copies and CSCS cards will not be accepted.
• Experience of managing multi site maintenance contracts in a commercially focused role
• Proven experience of delivering services within budget
• Proven track record of delivering fire passive projects on a national scale
• Proven track record managing a direct labour operation or internal maintenance service

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Role salary is £53,649 with an additional policy allowance of £4,425 per annum (rising to £56,473 with an additional policy allowance of £4,658 per annum after 12 months, subject to satisfactory performance)

The full time equivalent salary for this role is £61,314 with an additional policy allowance of £5,058 per annum based on 40 hours per week rising to £64,541 with an additional policy allowance of £5,324 per annum after 12 months service and subject to satisfactory performance

View the job profile (if the link is unavailable please visit the Sanctuary careers website)    

Closing Date: 22 December 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -  http://www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.