Title:  Support Assistant

Support Assistant

Sycamore Court, Leicester

£11.90 per hour

37.5 hours per week – rota-based shift pattern, Monday - Sunday

Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at Sycamore Court in Leicester.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Support Assistant will include:

• Providing a high quality, hands-on support service
• Supporting customers to build the confidence they need to gain further independence
• Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being part of their community
• Working with colleagues and partner agencies to achieve the best outcome for our customers
• Maintaining a safe environment for clients, providing support in accordance with relevant regulations, procedures and practices

Skills and experiences:

• Ideally you will have experience of working with vulnerable adults, however candidates with a real passion for the role and a willingness to learn are encouraged to apply
• Experience working as part of a team is essential
• You will be empathetic and non-judgmental with a positive approach to managing challenging behaviour
• A positive, ‘can-do’ attitude
• Excellent interpersonal, organisational, listening and time management skills
• Literacy and numeracy equivalent to at least GCSE Grade C English and Mathematics, is essential
• NVQ level 2 in Health and Social Care, or willing to work towards, is desirable

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference: 217558

Closing Date: 1 May 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.