Title:  Receptionist

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Receptionist​ 

Cedar Grange, Cross Lanes, Lanstephan, Launceston, PL15 8FB 

£13.04 per hour​ 

19 Hours (per week)​

Where purpose meets possibility 

We believe care is more than a job – it’s a calling, and we’d love you to be part of it. We’re excited to welcome a ​Receptionist​ to our friendly team at ​Cedar Grange​ in ​Launceston. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you’ll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make. 

We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there. 

When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group. 

Your role 

Welcome residents, relatives and visitors with warmth and professionalism 

Support customers by answering queries and offering clear, helpful information 

Carry out a range of administrative tasks to keep the home running smoothly 

Use your IT skills to manage emails, records and documents confidently 

Work closely with colleagues to create a friendly, supportive front of house experience 

Your skills 

Experience in a customer service setting 

Confident using IT systems including Word, Excel and Outlook 

Warm and approachable with strong people skills 

Organised and able to manage a variety of tasks calmly and efficiently 

Caring, enthusiastic and self-motivated with a desire to make a positive difference 

Your rewards 

You deserve more than the basics. That’s why, alongside 28 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we’ve created a package to help you thrive: 

Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling 

Company-paid life insurance 

Parental leave arrangements and annual leave purchase scheme 

Company-funded training and ongoing career development opportunities 

Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks 

Free meals dependant on shift duration 

Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements 

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.  

Ready to start an inspiring career journey with us? Apply today and join us in leading the way in care. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-care.co.uk/jobs or follow us on socials. 

Before you apply 

We can only accept applications from individuals with the right to work in the UK. 

All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. 

Internal candidates should apply via their internal careers account. 

We may close this advert early, so please apply as soon as possible. 

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.