Title:  Commercial Manager

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Commercial Manager

Glasgow based with a balance of home and office working

£61,940 - £65,200 per year plus Company car or car allowance

40 hours per week

We have an opportunity for a Commercial Manager to join our team based in Glasgow. The main purpose of this role is to manage the central commercial surveying and estimating function in line with Property Services and the Group's objectives, critically assessing proposed works within set parameters for financial and strategic compatibility to ensure they meet the needs of the Group's customers and wider community and provide support contractor and supplier management objectives.

The role of Commercial Manager will include:

• Lead and manage the Central Commercial Surveying and Estimating team ensuring best-practice and consistency of service
• Develop, introduce and own processes and procedures to ensure optimised commercial and operational performance and all works proposals represent excellent value for money for Group and our Customers as well as meeting all regional commercial, operational and financial objectives
• Enact budget measures over agreed workstreams and cost thresholds on behalf of Regional Operations managing the approval process within set delegated authority limits
• Work with regional commercial teams to manage and ensure that all variations to works are appropriately captured, priced and approved
• Support the development and introduction of improved end-to-end processes and procedures over the purchasing of goods and services within Property Services
• Collaborate, co-ordinate and support the Property Services contractor and supplier management objectives with regional and procurement teams via the provision of robust performance data and reports
• Provide and present accurate management information and analysis to regional and senior management teams including, and not limited to, KPI performance versus agreed SLA's on functions processes
• Support the senior management team to optimise operating surplus and mitigate any risk to the Group, actively identify significant risks and opportunities and conduct deep-dive reviews as necessary.
• Provide commercial expertise to wider Property Services functions and assist in developing and delivering training where required
• Communicate effectively and manage good working relationships with internal and external stakeholders, to ensure any issues are identified and dealt with appropriately

Skills and experiences:

• Degree, management qualification or relevant professional qualification in construction, surveying or relatable sector
• Experience in undertaking a similar type of role in the functions purpose with a proven performance in working and directly managing teams in high-volume, commercially focused, environments
• Working knowledge of relevant regulations, legislation and current practice, including the practical application of Health and Safety legislation
• Proven experience of managing services within a budget
• Substantial contractor and supplier management expertise
• Working knowledge of developing and reviewing relevant procedures
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £61,940 per annum (rising to £65,200 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)    

Closing Date: 17 April 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.