Title:  Assistant Regional Operations Manager

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Assistant Regional Operations Manager

Base office location may vary dependent upon suitable candidate

£42,553- £47,032 per year plus Company Car

40 hours per week

We have an exciting opportunity for an Assistant Regional Operations Manager to join our Estates Team. This role sits within the Estates East team, covering multiple areas. Responsible for the delivery of soft services such as cleaning, caretaking and grounds maintenance work. You will work in cohesion with the Regional Operations Manager and look after key projects and aspects of the day to day management of the operation.

The role of Assistant Regional Operations Manager will include:

• Exploring internalisation of services currently contracted out evaluating the best way forward
• Support the senior management team to develop and maintain process improvement through the creation of an innovative environment for operational employees to have creative thought sharing processes and tools
• Management of health and safety aspects of operations, ensuring business responsibilities are delivered in a safe manner
• Identification and allocation of resources to ensure effective use of self-delivery teams in line with financial and operational requirements

Skills and experiences:

• Degree, management qualification or relevant professional qualification
• Experience of managing multi site maintenance contracts in a commercially focussed role
• Proven experience of delivering services within budget
• Proven ability to effectively recruit, manage and develop people
• Proven track record managing a direct labour operation or internal maintenance service
• A knowledge of the Estate Services function and management of soft services such as cleaning and grounds maintenance is advantageous
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• National pay £42,553 per annum (rising to £44,792 per annum after 12 months, subject to satisfactory performance)
• South East pay £44,680 per annum (rising to £47,032 per annum after 12 months, subject to satisfactory performance)

To view the job profile, please click here

Closing date: 16 September 2024

Interviews will take place at Lancaster Way Business Park, Ely, Cambridgeshire on Thursday 3 and Friday 4 October.  With contact to be made to arrange interview week beginning 16 September.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.