Title:  Assistive Technology Assessor and Installer

Assistive Technology Assessor and Installer

Cambridge, Cambridgeshire

£28,763 per annum (rising to £30,276 per annum after 12 months, subject to satisfactory performance)

37.5 hours per week

Sanctuary Supported Living is delighted to be recruiting for a AT Assessor and Installer.  The main office is based at The Parade Enterprise Centre in Chester. The role would be working remotely based in Cambridgeshire area.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of AT Assessor and Installer will include:

• Assessing customer requirements and installing telecare solutions for new and existing customers
• Reviewing and maintaining customer equipment
• Calling existing customers to review their package
• Updating systems with customer details
• Scheduling own workload
• Ensuring tools and equipment are maintained in good condition
• Company van provided and overnight stays may be required

Skills and experiences:

• Good customer service skills
• Good communication and listening skills
• Strong organisational skills with the ability to manage own workload and prioritise tasks
• Self-motivated
• A working knowledge of the application of Health and Safety legislation
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference: 225130

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time.  Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.