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Title:  General Assistant - Part Time


Burwell, East Anglia, GB, CB25 0AD

Department:  Care (Domestic and Housekeeping Staff)
Operation:  Sanctuary Retirement Living
Requisition Number:  84422


General Assistant – Part Time


Ness Court, Burwell


£8.72 to £8.99 per hour (dependent on qualifications)


18 hours per week - 4.5 hours per day, over 4 days, to include alternate weekends



We are looking for an enthusiastic and committed General Assistant to maintain high standards of cleanliness throughout Ness Court by providing a personalised domestic service to customers in their apartment and fulfilling housekeeping and domestic tasks to meet customer and organisational needs.


In addition to this, you will assist with meal preparation in our Taste Restaurant and help serve meals. Our Taste restaurant is open to residents and family and friends for lunch, seven days a week.


Situated in the leafy residential village of Burwell, Ness Court offers a selection of private apartments with a range of on-site services and facilities. Strong interpersonal skills and a friendly, open manner are essential for success in this role.


Read more about Ness Court here


The role of General Assistant will include:

  • Ensuring a clean, comfortable and safe environment whilst adhering to Health and Safety Guidelines.
  • Working with residents, families, advocates and staff to ensure a high standard of services
  • Helping to prepare meals and drinks, following food hygiene standards and ensuring the needs of our residents are met
  • Undertaking general duties as assigned, such as maintaining the cleanliness of the kitchen
  • Maintaining stock levels, restocking as required and ensuring equipment is used in line with guidance notes
  • Identifying and reporting potential faults and hazards on site, to maintain a safe environment

Skills and experiences:

  • Working knowledge and experience of undertaking general cleaning duties is essential
  • Some experience of working in a domestic/cleaning environment
  • Level 2 diploma in housekeeping/catering, or willing to work towards
  • Good interpersonal and customer service skills
  • A general understanding of health and safety in the work place

Why work for Sanctuary Retirement Living?

Sanctuary Retirement Living services provide comfort, independence and peace of mind. Residents live independently, safe in the knowledge that support is available in their home should they need it.  Spacious apartments with on-site communal facilities create an environment where residents can enjoy healthy, active, and independent lifestyles in their later years.


Ready to join Sanctuary Retirement Living?

As part of our commitment to making Sanctuary Retirement Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • 28 days annual leave (including public holidays) pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work schemes
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours

We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here


Read the full job profile here


Closing Date: 30 September 2020


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Retirement Living, visit our website, take a look at our Facebook page or search #LifeatSanctuary


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Retirement Living is a trading name of Sanctuary Housing Association, an exempt charity.