Title:  Billing Officer

Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for, their loved ones and as importantly, our dedicated and valued staff.

Billing Officer

Worcester (mix of office and home working) 

£26,982.00 per annum, rising to £28,402.08 per annum after 12 months satisfactory performance. 

This vacancy has arisen due to an internal promotion of an existing team member

35 hours per week

When you join Sanctuary Care, you will be part of something special – we are an innovative organisation, with ambitious growth plans. We put people at the heart of everything we do and that includes our staff. We invest heavily in your training, promote a strong teamwork ethic and make sure that you have the support and resources you need to reach your potential. Our strength lies in the quality of our people and we employ those who share our values.

An exciting opportunity has arisen for a Billing Officer to work within our Care Billing Team. As a Billing Officer you will create client accounts on the system and issue subsequent billing charges. You will maintain accuracy and completeness of financial records adhering to financial controls in order to ensure regulatory and statutory requirements are met. As part of the role you will support the development and maintenance of effective relationships with stakeholders, including liaising with counterparts in Income and Care Finance teams, ensuring issues and shortfalls are addressed and remedied in order to ensure the delivery of high standards of customer care.

You will have proven experience of working to deadlines and prioritising workloads. Ideally you will have experience of analysing and diagnosing problems and implementing effective solutions. Working knowledge of finance regulations, legislation and current practice is essential.

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

• A contributory pension scheme
• 25 days leave  (rising to a maximum of 30 days) plus bank holidays
• Life Assurance
• Health & well-being plans
• Discounted products & services
• Personal advice and counselling
• Family-friendly arrangements
• Tax efficient benefits
• Learning and development opportunities

The ‎Reference number for this position is: 220417

Closing date: 13 September 2024

We reserve the right to withdraw this advertisement at any time depending on ‎application volumes; therefore an early submission of application is ‎encouraged.‎

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.