Title:  Mobile Caretaker

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Mobile Caretaker

Weston Super Mare – covering Somerset

£23,835 - £25,090 per year

40 hours per week – Monday to Friday, 8:00am – 16:30pm

We are looking for a Mobile Caretaker to join our Estate Services team based in Weston Super Mare. You will be covering a number of sites across Somerset. In this role you will be predominantly responsible for cleaning communal areas and removal of bulk items/fly tipping. The role will include both team and lone working and you will be provided with a van and tools to get jobs done.

The ideal candidate will have a track record of delivering high quality services, demonstrate a commitment to teamwork and high levels of customer service. A full training plan will be provided for the candidate and they will also have access to develop new and existing skills.

The role of Mobile Caretaker will include:

• Cleaning sheltered schemes and general needs property communal areas to a high standard
• Removal of bulk rubbish/fly tipping
• Working with customers to identify faults, resolving issues and improving services
• Completing all documents and paperwork concerning tasks completed
• Ensure tools and equipment are maintained in good condition and continue to be suitable for required tasks
• Respond positively to complaints and breakdowns in service delivery to meet customer expectations

Skills and experiences:

• Ideally experienced in a similar role of cleaning/caretaking within estate services
• BICS training preferred but not essential
• Working knowledge of Health and Safety legislation
• Practical experience in operating hand tools, and gardening machinery
• Good communication and customer care skills
• Some experience of working to deadlines and prioritising work loads
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 24 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £23,835 per annum (rising to £25,090 per annum after 12 months, subject to satisfactory performance)

For more information please click here

View the job profile (if the link is unavailable please visit the Sanctuary careers website)    

Closing Date: 15 December 2024

Before you apply, please ensure you have an updated copy of your CV. If you're unsure about any details or have questions about the role, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.