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Title:  Local Service Manager - Tier 2


Wellingborough, East Midlands, GB, NN8 2JH

Department:  Care (Management)
Operation:  Sanctuary Supported Living
Requisition Number:  42491

Local Service Manager – Tier 2

Southwood House, Wellingborough

£34,599 per annum (rising to £36,420 after 12 months, subject to satisfactory performance)
37.5 hours per week


We are looking for an experienced Local Service Manager to build the quality of our Southwood House supported living service. Southwood House is a home for 14 adults with physical disabilities.We pride ourselves on treating people as individuals, so all our residents have care plans tailored to their individual medical, social and emotional needs. This is a rewarding opportunity to come and work within an established and experienced team.

Read more about Southwood House here

The role of Local Service Manager will include:

  • Overseeing the overall delivery of care through the management of staff, and liaison with the Area Service Manager
  • Building the quality of the service
  • Developing and maintaining relationships with clients and relevant external stakeholders

Skills and experiences:

  • With previous experience of working in a managerial role within a similar service, you will be able to demonstrate strong interpersonal, leadership and problem solving skills
  • Proven ability to achieve high standards of care
  • Ability to work flexibly within a CQC registered service
  • Housing management experience is essential and supported accommodation experience is also desirable
  • You will have experience of working in a person centred way, supporting service users to maximise opportunities for personal development
  • Proven ability to liaise effectively with statutory and voluntary partners
  • Knowledge and experience of using SAP and other internal systems is desirable

Why work for us?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs.

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme, with matching contributions from Sanctuary up to set limits
  • At least 25 days paid holiday, rising to a maximum of 30 days after 5 years service (plus public holidays)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

Read the full job profile here

Closing Date: 18 December 2018

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Building Equality and Diversity
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Job Segment: Service Manager, Medical, Counseling, Home Care, Manager, Customer Service, Healthcare, Management

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