Share this Job

Title:  Bank Night Concierge

Location: 

South Shields, North East, GB, NE33 2EY

Department:  Care (Qualified and Non-Qualified Care Staff)
Operation:  Sanctuary Supported Living
Requisition Number:  50172

 

Bank Night Concierge

 

St Aidans Road, South Shields

 

£8.47 per hour (rising to £8.91 after 12 months, subject to satisfactory performance) 

 

Hours as and when required - shifts to cover 10pm to 6am, over 7 days

 

Do you need flexibility in the days you work? Our bank contracts allow you to choose from available shifts while giving you the benefits of a consistent work place and the opportunity to build positive relationships with the individuals we support.

We are seeking a Night Concierge to join our team at St Aidans Road, where we support people aged 18 and upwards who have been diagnosed with a mental health illness or personality disorder.  As Night Concierge, you will provide an effective reception and concierge service, acting as first point of contact for all customers, visitors and suppliers ensuring that the highest level of customer care and service are maintained at all times.

The role of Night Concierge will include:

  • Preparing communal areas for residents, including kitchens and bathrooms and ensuring that the security of service users is maintained
  • Responding positively to customer requests and queries, efficiently offering solutions or recommendations
  • Completing concierge check lists, feeding back information and completing incident reports if required
  • Developing and delivering effective administrative procedures
  • Patrol the site and act on any issues as they arise

Skills and experiences:

  • Previous experience of working within a similar role is required
  • Basic health and safety knowledge, with the ability to carry out minor repairs
  • Friendly and approachable attitude  with the ability to communicate and engage with our residents, visitors and colleagues

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

 

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.

 

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • A wide range of learning and development opportunities

Read the full job profile here

 

Closing Date: 19 September 2019

 

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

 

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

 

 

Building Equality and Diversity
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.


Job Segment: Counseling, Home Care, Healthcare, Night, Customer Service