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Title:  Care and Support Team Leader - Part Time


Rye, South East, GB, TN31 7SQ

Department:  Care (Qualified and Non-Qualified Care Staff)
Operation:  Sanctuary Retirement Living
Requisition Number:  109982


Care and Support Team Leader – Part Time


St Bartholomew’s Court, Playden


£10.53 per hour (rising to £10.86 after 12 months, subject to satisfactory performance)


21 hours per week  – early and late shifts on a rolling rota, including weekends and on call duties



We are seeking an experienced, NVQ qualified Care and Support Team Leader to support a team of Care and Support Assistants in making a real difference to the lives of our residents. Situated on the outskirts of picturesque Rye, with easy access to the town centre and local amenities, St Bartholomew’s Court provides apartments and communal facilities for over 60s.  We deliver 28 care packages and you would visit all residents during the course of your duties, but only be responsible for a small amount. This is a rewarding role, with great opportunity for development and career progression, whilst receiving all the support you need to succeed in this role.  The successful candidate will support an established and experienced team of 15 and foster the already great team spirit we have. 


Read more about St Bartholomew’s Court here


The role of Care and Support Team Leader will include:

  • Effectively supervising and supporting a team of Care and Support Assistants
  • Providing personal care such as washing and toileting
  • Assisting with tasks such as shopping and domestic support
  • Communicating with doctors, social workers and the local authority
  • Writing care plans and reviewing care packages
  • Co-ordinating rotas,completing timesheets and inputting these onto the payroll system
  • Involvement in the recruitment and induction process of new staff members
  • Conducting risk assessments and reviews when they arise
  • Administering, ordering and booking in medication and gap monitoring
  • Spending social time with residents, including joining in with activities
  • Managing escalated resident queries
  • Ensuring CQC regulations and standards are met, along with involvement in CQC inspections
  • On call duties shared with other Team Leaders


Skills and experiences:

  • Proven experience of working with people with physical disabilities in a care or housing environment is essential
  • Level 3 Diploma in Health and Social Care or willing to work towards, is essential
  • Previous experience in a staff supervision role is desirable
  • Knowledge of Health and Safety legislations
  • Friendly and approachable nature, compassionate towards staff and residents
  • Ability to cope under pressure
  • Access to your own vehicle would be desirable, as there is limited public transport out of hours


Why work for Sanctuary Retirement Living?

Sanctuary Retirement Living services provide comfort, independence and peace of mind. Residents live independently, safe in the knowledge that support is available in their home should they need it. Spacious apartments with on-site communal facilities create an environment where residents can enjoy healthy, active and independent lifestyles in their later years. 


Ready to join Sanctuary Retirement Living?

As part of our commitment to making Sanctuary Retirement Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with contributions from Sanctuary
  • At least 28 days paid holiday (including public holidays) pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work schemes
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours


We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Retirement Living. For more information on the campaign click here


Read the full job profile here


Closing Date: 11 May 2021


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Retirement Living, visit our website, take a look at our Facebook  page or search #LifeatSanctuary

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Retirement Living is a trading name of Sanctuary Housing Association, an exempt charity.


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