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Title:  Deputy Local Service Manager - Temporary for up to 6 months


Manchester, North West, GB, M11 2LY

Department:  Care (Management)
Operation:  Sanctuary Supported Living
Requisition Number:  50192



Deputy Local Service Manager – Temporary for up to 6 months


Victoria House, Manchester


£23,874 per annum (pro rata)


37.5 hours per week – Monday to Friday, 9am until 5pm



We are seeking a Deputy Local Service Manager to make a real difference to the lives of our residents at Victoria House. Our service is a 42 bed residence comprising of single and shared units. Through day-to-day personalised support, we help people who have experienced, or who are at threat of, homelessness by helping them to succeed in education or employment, improve mental well-being or overcome reliance on addictive substances. 


Closely supporting the Local Service Manager, you will play a vital role in the delivery of a high quality service that meets with all legislative and organisational requirements. If you want to make positive impact to people’s lives, this is a rewarding opportunity to come and work within an established and experienced team.


Read more about Victoria House here


The role of Deputy Local Service Manager will include:

  • Managing, recruiting, developing and training staff within appropriate legislative or NVQ frameworks and devising effective and well run staff rotas
  • Promoting best practice within the team by monitoring relationships with service users, relatives and visitors to ensure quality services are carried out by staff
  • Ensuring effective care and support systems are in place and that we operate in a fully compliant way
  • Preparing, promoting and coordinating care plans
  • Working effectively with key stakeholders (such as the local councils) in order to develop the service and ensure that any changes required to the service reflect the need of the local population and commissioner needs

Skills and experiences:

  • Proven management or supervisory experience gained within a social care environment
  • Compassionate, caring and hard working with a hands on approach to care management
  • Strong communication skills and the ability to remain calm under pressure
  • An understanding of CQC standards and of putting them into practice
  • NVQ / QCF Level 3 in Health and Social Care
  • Proven track record of developing relationships with partner agencies and key stakeholders
  • Excellent knowledge of current housing legislation, safeguarding practice, and data protection laws

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.


We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.


Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

Read the full job profile here


Closing Date: 23 September 2019


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary


Building Equality and Diversity
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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