Title:  Void Works Coordinator

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Void Works Coordinator

Blackwall Reach Office, London

£32,949 - £34,683 per year

40 hours per week

We have an opportunity for a Void Works Coordinator to join our Operations Responsive Voids team. This role is within the support team based at the London office, working with an operations manager, trade supervisors and operatives in an overall Void team across the region.

The role of Void Works Coordinator will include:

• Co-ordinating details of void properties between trade supervisors, housing teams, contractors, and others
• Keeping information up to date on numerous trackers and spreadsheets
• Support the regional team with effective communication to ensure accurate and timely information is collected, collated, analysed, and coordinated
• Support the management and maintenance of relationships with internal and external stakeholders, managers and trade colleagues

Skills and experiences:

• Recent experience of providing administrative support to senior management in a similar role
• Experience of working in a busy, fast paced / work scheduling environment
• Proficient user of Microsoft packages including Word, Excel, Outlook and Teams
• Excellent communication and customer care skills
• Some experience of dealing with suppliers and material purchasing

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £32,949 per annum (rising to £34,683 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)    

Closing Date: 8 December 2024

Before you apply, please ensure you have an updated copy of your CV. If you're unsure about any details or have questions about the role, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.