Title:  Operations Manager - Gas

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Operations Manager - Gas

London

£60,112  - £63,276 per year

40 hours per week plus Company car or car allowance

We have an opportunity for an Operations Manager – Gas to join our Compliance Delivery team, based in London. As part of this team you will be responsible for approx. 25 engineers and 3 supervisors.

The role of Operations Manager - Gas will include:

• Managing the delivery of gas servicing, repairs and installations to the Groups housing stock
• Assist in the production and implementation of local plans that guarantee service delivery
• Taking full responsibility and accountability to ensure that the work is being delivered in accordance to KPI, and financial regulations and budgets
• Manage the coordination, communication and maintenance of relationships with internal and external customers

Skills and experiences:

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to CCN1, CENWAT, CKR1, CPA1, Energy efficiency qualification, Gas Auditing Qualification, HTR1, Water Regulations (WRAS) or currently undertaking the qualification.
• Previous experience of managing a team
• Experience of managing multi site maintenance contracts in a commercially focused role
• Excellent customer service, always putting the customer first

As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays 
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• £60,112 per annum (rising to £63,276 per annum after 12 months, subject to satisfactory performance)

To view the job profile, please click here

Closing Date: 22nd September 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.