Title:  Mobile Caretaker

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Mobile Caretaker

Bow Cross, London, E3 – covering London and surrounding areas

£26,219 - £27,599 per year

40 hours per week

We are looking for an experienced and reliable Mobile Caretaker to join our team!

In this mobile position, you will provide essential cover for caretaker absences across multiple locations and conduct deep cleaning of communal areas in residential blocks.

This role requires someone who is flexible, trustworthy, and able to manage their own schedule effectively while delivering high standards of service.

The role of Mobile Caretaker will include:

• Step in to cover caretaking duties in various locations during staff absences
• Perform thorough cleaning of communal areas including corridors, staircases, bin rooms and entrance areas
• Address resident complaints related to cleaning and maintenance promptly and professionally
• Organise and manage your daily schedule to ensure tasks are completed efficiently
• Report repairs and chase repairs accordingly
• Complete Compliance Reports
• Ensure communal waste areas are kept clean and tidy, managing missed bin collections as required
• Work across departments in order to achieve satisfactory resolution for issues around our estates

Skills and experiences:

• Proven experience in a caretaker role is essential
• Ability to handle resident complaints and resolve issues with minimal supervision
• Willingness to work across different locations and adapt to changing tasks
• Working knowledge of Health and Safety legislation
• Knowledge of Control of Substances Hazardous to Health (COSHH) guidelines
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £26,219 per annum (rising to £27,599 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)    

Closing Date: 10 December 2024

Before you apply, please ensure you have an updated copy of your CV. If you're unsure about any details or have questions about the role, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.