Title:  Caretaker

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Caretaker

Newham and surrounding areas

£26,963 - £28,383 per year

40 hours per week

We are looking for Caretakers to join our Estate Services team based in Forrest Gate, London. As a Caretaker you will be responsible for carrying out an excellent caretaking service which will involve communal cleaning, sweeping, mopping and cleaning doors and windows. The role will be lone working, however you will join a wider team of Caretakers and will provide cover to other schemes when required. The ideal candidate will have a either cleaning or caretaking experience and a track record of delivering high quality services, demonstrate a commitment to teamwork and high levels of customer service.

The role of Caretaker will include:

• Undertaking general caretaking duties including cleaning communal areas such as stairs, doors and windows and removing bulk waste
• Grounds maintenance tasks to include litter picking and general upkeep
• Working with customers to resolve issues and improve services
• Completing all documents and paperwork concerning tasks completed
• Ensuring tools and equipment are maintained in a suitable condition

Skills and experiences:

• Experience in a similar cleaning role or completing similar tasks
• British institute certificate in cleaning services (BICS) would be advantageous
• Practical experience in operating hand tools and light machinery
• Some experience of working to deadlines and prioritising workloads
• Working knowledge of Health and Safety legislation
• Good communication and customer care skills
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 24 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Role salary is £26,219 with an additional policy allowance of £744 per annum (rising to £27,599 with an additional policy allowance of £783 per annum after 12 months, subject to satisfactory performance)

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Closing Date: 6 May 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.