Title:  Property Delivery Coordinator

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Property Delivery Coordinator

Can be based anywhere in the Region but with a balance of home and office working

£26,982 – £28,402 per year

35 hours per week – Monday to Friday – 9:00am to 5:00pm

We have an opportunity for a Property Delivery Coordinator to join our Northern Regional Property Services team. The main purpose of this role is to coordinate an efficient and comprehensive support and administrative service to the Property Services Senior Management team.

The role of Property Delivery Coordinator will include:

• Diary and email management for the Head of Service
• Supporting and managing complaints, escalations, complaints, displacements.
• Attending Governance meetings and providing admin support
• Providing support to the wider team including Regional Operations Mangers and Assist Regional Operations Managers
• Arranging meetings, booking hotels and arranging travel

Skills and experiences:

• Business Admin qualification or relevant experience
• Proven experience of providing administrative support to senior management
• Excellent written and verbal communication skills
• Recent experience of undertaking a similar role
• Some experience of report writing and analysis
• Proficient user of Microsoft packages including Word, Excel, Outlook and Teams
• Excellent organisation and customer care skills

Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.  

Our Benefits   

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £26,982 per annum (rising to £28,402 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)   

Closing Date: 25 November 2024

Before you apply, please ensure you have an updated copy of your CV. If you're unsure about any details or have questions about the role, our fantastic talent team will be happy to help you – corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.