Title:  Bank Support Assistant

Bank Support Assistant

Wimborne House, Truro Road, Gravesend, Kent, DA12 5FG

£12.50 per hour

Hours as and when required

Sanctuary Supported Living is delighted to be recruiting for a Bank Support Assistant at our Retirement Communities service at Wimborne House in Kent.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Bank Support Assistant will include:

• Providing a high quality, hands-on support service
• Supporting customers to build the confidence they need to gain further independence
• Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being part of their community
• Positive approach to managing challenging behaviour
• Working with colleagues and partner agencies to achieve the best outcome for our customers
• Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

Skills and experiences:

• Ideally you will have experience of working with adults with learning difficulties, however candidates with enthusiasm and a real passion for the role and a willingness to learn, are encouraged to apply, as we are committed to delivering a tailored training programme
• Previous experience working within a team is essential
• Initiative and assertiveness will also be key to your success, as you will be required to source innovative solutions to problems, that allow independence to be maximised
• Excellent interpersonal, organisational, listening and time management skills, allowing you to form positive relationships with people
• Basic knowledge of Microsoft Office packages

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Job Reference: 221089

Closing Date: 20 October 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.