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Title:  Bank General Assistant


Gravesend, South East, GB, DA12 5FG

Department:  Care (Domestic and Housekeeping Staff)
Operation:  Sanctuary Retirement Living
Requisition Number:  77043


Bank General Assistant


Wimborne House, Gravesend


£9.16 to £9.44 per hour (dependent on qualifications)


Hours as and when required



Do you need flexibility in the days you work? Our bank contracts allow you to choose from available shifts while giving you the benefits of a consistent work place and the opportunity to build positive relationships with the individuals we support. If you’ve had your hours cut or are at risk of redundancy during this challenging time, we may be able to help!


We are seeking an enthusiastic and committed Bank General Assistant who will ensure high standards of cleanliness, whilst adhering to health and safety guidelines. In addition to this, you will also assist with meal preparation within our Taste restaurant and help serve meals. Our restaurant is open to residents from 9am-2pm, seven days a week for lunch and snacks.


Wimborne House is a Retirement Living Scheme, offering independent living apartments for people aged 55 and over. This is a rewarding opportunity to come and work within an established and experienced team.


Read more about Wimborne House here


The role of Bank General Assistant will include:

  • Undertaking general duties as assigned, such as maintaining the cleanliness of all communal areas and the kitchen
  • Deep cleaning the apartments when they become empty
  • Carrying out room cleans of apartments and laundry services that have been pre-booked by residents, on an overtime basis
  • Maintaining stock levels, restocking as required and ensuring equipment is used in line with guidance notes
  • Identifying and reporting potential faults and hazards on site, to maintain a safe environment
  • Providing a high quality catering service, including preparing and serving beverages and meals in line with health, safety and hygiene requirements
  • Ensuring residents’ privacy and dignity are maintained and respected at all times

Skills and experiences:

  • Working knowledge and experience of undertaking general cleaning duties
  • Some experience of working in a domestic or cleaning environment
  • Level 2 diploma in housekeeping or catering is desirable
  • Strong interpersonal skills and a friendly, open manner are essential for success in this role

Why work for Sanctuary Retirement Living?

Sanctuary Retirement Living services provide comfort, independence and peace of mind. Residents live independently, safe in the knowledge that support is available in their home should they need it. Spacious apartments with on-site communal facilities create an environment where residents can enjoy healthy, active and independent lifestyles in their later years.


Ready to join Sanctuary Retirement Living?

As part of our commitment to making Sanctuary Retirement Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • A wide range of learning and development opportunities

We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Retirement Living. For more information on the campaign click here


Read the full job profile here


Closing Date: 12 July 2020


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Retirement Living, visit our website, take a look at our Facebook page or search #LifeatSanctuary


Building Equality and Diversity
We work closely with the Home Office in order to prevent unlawful working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Retirement Living is a trading name of Sanctuary Housing Association, an exempt charity.