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Title:  Business Analyst - Sanctuary Supported Living


Worcester, West Midlands, GB, WR1 3ZQ

Department:  Care (Management)
Operation:  Sanctuary Supported Living
Requisition Number:  43681

Business Analyst – Sanctuary Supported Living

Sanctuary House, Worcester

£40,797 per annum (rising to £42,944 after 12 months, subject to satisfactory performance)

37.5 hours per week – Monday to Friday, 9am-5pm


We have a great opportunity for an experienced Business Analyst to undertake detailed analysis of operations and recommend a wide range of improvement measures.  You will ensure the successful delivery of business change projects throughout Sanctuary Supported Living, supporting improvements and efficiencies for the benefit of both our internal and external customers. This role will offer the successful candidate the opportunity to make a real difference and deliver on significant business improvement projects.

The role of Business Analyst will include:

  • Managing projects throughout their lifecycle ensuring resources are appropriately utilised and that identified objectives are achieved
  • Providing strategic and operational analysis, leading to the drafting of compelling business cases for change
  • Liaising with internal and external customers to identify business needs and performance analysis
  • Reviewing key business areas and identifying areas for improvement

Skills and experiences:

  • A degree, management qualification or similar knowledge gained through extensive experience in a project or transformation management role are essential
  • Proven track record of managing and delivering business change projects (both IT and non IT) gained within a large complex organisation
  • Strong business analysis skills including data analysis, process mapping and outstanding problem solving abilities
  • The ability to manage multiple stakeholder relationships, including senior level stakeholders
  • Prior experience producing high level business documentation and analysis
  • Strong negotiation and presentation skills are also required to be successful within the role
  • Travel is part of this role therefore a full, clean driving licence is essential

Why work for us?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs.

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme, with matching contributions from Sanctuary up to set limits
  • At least 25 days paid holiday, rising to a maximum of 30 days after 5 years service
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

Read the full job profile here

Closing Date: 21 February 2019

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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