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Title:  Administration Officer


Ely, South East, GB, CB6 3NW

Department:  Administrative Services
Operation:  Sanctuary Maintenance
Requisition Number:  50332


Sanctuary Maintenance provides a wide range of property maintenance and facilities management solutions for thousands of customers nationwide. Our staff help make a real difference to the quality of people’s lives.

Administration Officer


Lancaster Way, Ely


 £19,594 per annum (rising to £20,625 after 12 months service subject to satisfactory performance)


40 hours per week



Why work for us?

Sanctuary Maintenance provides in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary Group’s organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.


We have an excellent opportunity for an experienced Administration Officer to join our Responsive Maintenance team based in the East. In this varied and challenging role you will be responsible for providing administrative support to a large trade team of operatives. Your tasks will include updating systems and records, processing timesheets, overtime claims and raising purchase orders for goods and services.


The role of Administration Officer will include:

  • Producing and analysing reports from operating workforce systems to provide effective management information
  • Liaising closely with other areas of the business, stakeholders and external customers in relation to the progress and completion of works
  • Compiling and collating documentation; to include risk assessments, post inspections and stock takes
  • Organising and coordinating training for the teams from both internal and external providers
  • Raising purchase orders for goods and services


Skills and experiences:

  • Recent experience within a similar administrative/coordinator position is essential
  • A proven ability of prioritising workloads to meet deadlines
  • Some experience of producing and analysing data is desirable
  • Strong communication and interpersonal skills with the ability to build and maintain relationships
  • Proficient in using Microsoft Word, Outlook and Excel (or similar)


Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:


  • A pension scheme with employer contributions from Sanctuary
  • Health and well-being plans, including voluntary critical illness scheme
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities


To view the job profile, please click here


Closing Date: 22 September 2019


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.


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