Title:  Maintenance Caretaker

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.

Maintenance Caretaker

Dundee University, Dundee DD1 5EN

£22,312 - £23,486 per annum

36.25 hours per week – Working 5 out of 7 days

We’re looking for a hard working and self motivated Maintenance Caretaker to work within our student accommodation sites based in Dundee. Working pattern is 5 days out of 7 including regular weekend working. Therefore, you must be flexible, and adaptable to work across multiple sites when required. The ideal candidate will have recent experience working in a caretaking role including completing maintenance and compliance tasks within an accommodation setting. Working in a small team, you will be responsible for providing a safe, clean and well maintained environment for student residents. Some lone working will be required.

The role of Maintenance Caretaker will include:

• Undertake reactive basic repairs and maintenance duties in student accommodation, undertaking repairs and reporting issues which require specialist attention
• Ensuring statutory compliance is maintained including carrying out Fire Alarm tests, emergency lighting & water hygiene checks, ensuring they are completed in a timely manner
• Record keeping in line with standard operations procedures
• Maintaining materials and equipment stock levels to ensure cost effectiveness and availability
• Assisting the management team with flat inspections and audits to ensure safe and secure environments in line with Health and Safety and emergency procedures and regulations
• Ensuring the standard of cleanliness of the site is maintained including waste management and cleaning in accordance with specific site requirements and schedules
• Delivering high quality customer service to our residents and escalating any shortfalls in service delivery to the line manager to ensure they are dealt with appropriately
• Act as the first point of contact to our customers, responding positively to complaints and service breakdowns

Skills and experiences:

• Experience within a caretaking or maintenance role is essential
• Practical skills in identifying and /or carrying out basic repairs
• Working knowledge of health and safety
• Excellent communication skills allowing you to provide great customer service
• The ability to assess priorities and plan work effectively to meet deadlines
• Able to work on own initiative as well as part of a team, interpreting written and verbal instructions and maintain written records
• Occasional travel may be a requirement of the role. Therefore a full valid driving license is desirable

Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland.  We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:

• 25 days leave rising to a maximum of 30 days (plus public holidays) pro rata
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work Scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• The full time equivalent for this role is 40 hours 

To view the full job profile click here

Closing Date: 12 May 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.