Title:  Housing and Communities Connector

Sanctuary Scotland manages rented and shared ownership homes across the country, including Aberdeen, Aberdeenshire, Glasgow, Cumbernauld and Dundee. Our staff help make a real difference to the quality of people’s lives.

Housing and Communities Connector

Cumbernauld

£31,092 - £32,728 per year

37.5 hours per week

We have an exciting opportunity for a Housing and Communities Connector to become part of the Community Investment team based in Scotland. Working alongside the Cumbernauld Housing team, the role is responsible for supporting tenants who may be at most risk of losing their tenancies and offering advice and methods in which this can be avoided. As a Housing and Communities Connector you will link in directly with people in the community and will deliver community activities for all to get involved with. Joining a team of 6, we are looking for someone with experience within homelessness and dealing with the eviction process from the point of view of the tenant. If you are a supportive and enthusiastic individual wanting to help residents make a positive change in the community then this could be the role for you.

The role of Housing and Communities Connector will include:

• Providing support and help to establish networks to enable vulnerable and at risk tenants to understand their responsibilities
• Supporting residents to develop effective strategies to better manage their responsibilities
• Working closely with the Housing Management Team to assess and accept referrals and regularly communicate progress on case work
• Documenting all contact, assessment and support provided to tenants and contribute to the reporting of this work and outcomes in bi-annual and annual meetings
• Providing wrap around support and co-ordination with Community Development staff that will provide a holistic approach to sustaining tenancies
• Communicating with tenant and stakeholder ensuring a good working relationship is maintained

Skills and experiences:

• Recent experience of undertaking a similar role and providing person-centred support
• Understanding of social housing and homelessness services
• Lived experience of homelessness and/or the eviction process from the point of view of a tenant
• Experience of delivering Trauma-informed services
• Working knowledge of safeguarding adults and children
• Ability to implement excellent interpersonal and customer care skills, particularly with individuals who are resistant and/or have challenging households

Why work for us?

Sanctuary Scotland Housing Association is one of the country’s largest social landlords.  We provide around 8,000 quality affordable homes for rent and sale to those least able to compete in other sectors of the housing market.

We strive to ensure our investments provide sustainable benefits to the communities we serve. As a not-for-profit organisation any surpluses we achieve are reinvested in our homes and neighbourhoods. Our Investors in People accreditation shows Sanctuary Scotland’s commitment to being the best employer we can.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £31,092 per annum (rising to £32,728 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 3 February 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – housing.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity.

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Scotland Housing Association Limited, a charity registered in Scotland No. SC024549, is a subsidiary of Sanctuary Housing Association, an exempt charity.