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Title:  General Assistant


Cambridge, East Anglia, GB, CB2 0SQ

Department:  Estate Services (Caretaking, Cleaning)
Operation:  Sanctuary Students
Requisition Number:  179283

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.


General Assistant


Addenbrookes, Cambridge


£21,664 - £22,804 per year


40 hours per week


Do you have experience in housekeeping or cleaning different accommodation types? If so, we have the role for you. We are recruiting a General Assistant, also known as a Cleaner, to join out onsite accommodation team at Addenbrooke’s Hospital.


Daily duties will include cleaning communal areas and void (empty) properties, weekly service cleaning of occupied properties and cleaning communal areas including kitchens, lounges & stairs. Joining a team of 20 you will also provide a housekeeping and bed making function, within on-call, patient and relative accommodation. We are looking for someone with experience in cleaning or housekeeping and who can use their own initiative to deliver a high quality cleaning service.


The role of General Assistant will include:

  • Providing high quality cleaning services for bedrooms, kitchens, pathways and communal areas
  • Identifying and reporting any hazards and faults to ensure a safe environment is maintained
  • Organising stores on site and carrying out checks of equipment, replacing when necessary
  • Any other general tasks as required by management


Skills and experiences:

  • Previous cleaning or housekeeping experience
  • Practical experience in operating cleaning machinery
  • Ability to work to deadlines, prioritise workloads and work on own initiative
  • Experience of understanding simple verbal and written instructions and undertaking duties as requested
  • Excellent customer service and communication skills


Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland.  We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.


Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days leave (rising to a maximum of 30 days) plus public holidays
  • A pension scheme with employer contributions from Sanctuary
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans  
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • Role salary is £19,753 with an additional policy allowance of £1,910 per annum (rising to £20,793 with an additional policy allowance of £2,010 per annum after 12 months, subject to satisfactory performance)


To view the full job profile click here


Closing Date: 7 July 2022


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’.



Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.

Job Segment: Housekeeping, Healthcare