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Title:  Specialist Project Worker - Homelessness


Bury St Edmunds, East Anglia, GB, IP33 3BQ

Department:  Supported Living Services
Operation:  Sanctuary Supported Living
Requisition Number:  170484

Specialist Project Worker – Homelessness 


Bury St Edmunds




37.5 hours per week – Shifts between 7.30am and 10.15pm to include some weekends



Sanctuary Supported Living is the largest provider of housing related support to single homeless people in Suffolk.  We have undergone an ambitious restructure project in several of our accommodation schemes across Suffolk.  The aim of our services is to ensure our clients achieve their own goals and aspirations through the support and encouragement of our staff and focusing on delivering excellent quality.


This role will be across several Sanctuary Supported Living services in Bury St Edmunds such as Grove Road, Grove Park, Springfield Road, Spring Lane and Northgate Street.


The primary focus of our services is to support clients in a range of areas including, finding employment, recovery from addiction and building stability through a range of social activities.  A successful outcome is achieved when our customers can move on to suitable long-term accommodation appropriate to their needs.


Our Bury St Edmunds services provide homes with support for people who are 18+ and experiencing, or at risk of, homelessness, who may have experienced trauma-based events, have drug and alcohol or substance misuse problems and have varying number of support needs.


We are looking for supportive and positive people to empower our clients. You may be faced with challenging situations daily so you will need to be resilient and confident in managing these.


If you are a person who celebrates differences, and strives to treat others with dignity and respect, this is a great opportunity to join our like-minded, hardworking, and resident-focused team.  We value our team, encouraging learning and development, supporting each other.


Read more about Bury St Edmunds Homeless Services here


The role of Specialist Project Worker will include:

  • Always ensuring the smooth daily running of the service and to promote the service effectively to others
  • Managing a team of Project Workers
  • Managing, recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas
  • Working closely with staff and clients to deliver a high quality, intensive support service
  • Overseeing and monitoring the quality of risk tools, assessments and personalised support plans
  • Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and move on objectives
  • Promoting safe working practices by undertaking risk assessments to support, reduce or eliminate risks
  • Completing and monitoring health and safety checks within the service



Skills and experiences:

  • NVQ3 in Health & Social Care, or willing to work towards
  • Proven experience of working with a similar client group is essential
  • Previous housing related support is desirable
  • Sound knowledge of housing management including rents, tenancies and health and safety
  • Good understanding of occupancy agreements
  • The ability to work on your own initiative and to react effectively under pressure
  • Travel is a requirement of the role, therefore a full valid driving licence is essential



Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.


We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs.


Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • £24,192 per annum


We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here  


Read the full job profile here


Closing Date: 28 June 2022


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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