Title:  Bank Receptionist

At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect. It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature. We aim to care, nurture and enrich the lives of all in our ‘family’ at Sanctuary Care, whether that’s our staff, residents or family members.

Bank Receptionist

Basingfield Court Residential Care Home, Huish Lane, Old Basing, Basingstoke, Hampshire, RG24 7BN

£12.14 per hour

Hours as and when required 

Why work for us?

We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team.  There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Basingfield Court Residential Care Home for all regardless of role. 

Sanctuary Care has over 100 care homes and you can ‘feel’ the difference a team makes the moment you step through one of our doors.  The team at Basingfield Court Residential Care Home is special and we’re looking for special people to join us. Become a part of it and apply for this role.

Are you our next Receptionist? Here’s more about the role:

In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks.

For this wide-ranging customer service and administrative role we’re looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential.

As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organisation.

Benefits and rewards

• Enhanced family leave (following a qualifying period)
• We know you work so hard and being the best Receptionist you can be needs to be rewarded.  We are very proud to offer the following:
• 20 days annual leave plus bank holidays (pro rata)
• Life assurance
• CQC performance bonus
• Overtime enhancement
• Occupational sick pay after qualifying period
• Excellent training and development opportunities
• Refer a friend scheme with payment of up to £500 available
• Contributory pension from Sanctuary Care
• Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
• Exclusive discounts, wellbeing resources, recognition and much more via “Sanctuary e-hub”
• Criminal Records Checks are funded by Sanctuary Care.

We hope you feel you could be our next team member.

Job Reference: 217976

Closing date: 12th May 2024

We might get a lot of applications so reserve the right to withdraw this advertisement at any time.  Don’t miss out, please apply early.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.