Title:  Estate Operative

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Estate Operative / Technician

Aberdeen – covering Aberdeen and Aberdeenshire

£26,279 - £27,661 per year

40 hours per week, Monday to Friday, 8:00am – 16:30pm

We are looking for an Estate Operative know within the company as an Estate Technician to join our Estate Services team in Aberdeen. The role is responsible for basic ground maintenance including grass cutting, hedge pruning, pesticide spraying. The role will also assist with communal cleaning, compliance testing and ad-hoc duties at different sites, which will include inspections, removal of bulk items, litter picking, and removal of graffiti. Working as part of a team and lone working when required you will cover several sites across Aberdeen and Aberdeenshire. The ideal candidate will be someone who can demonstrate that they are able to adapt to the demands, challenges and changes of the role whilst showing confidence to work within a customer-based environment. Appropriate and additional training will be given to the successful candidate to ensure they are competent to carry out their role.

The role of Estate Operative / Technician will include:

• Undertaking grounds maintenance duties
• Assisting with general cleaning and clearing of communal areas within properties
• Completing daily work records and maintaining stock levels
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations
• Ensuring tools and equipment are kept in a useable condition
• Working with customers to resolve issues and improve services
• Providing accurate information and updates on the progress of allocated work

Skills and experiences:

• Undertaking grounds maintenance duties including pesticide spraying (PA1 & PA6 desirable but not essential)
• Working knowledge and experience of, caretaking, general cleaning, and reporting of repairs
• Excellent interpersonal and customer care skills
• A working knowledge of health and safety regulations
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid manual UK driving licence.

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 24 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Role salary is £23,890 with an additional policy allowance of £2,389 per annum (rising to £25,147 with an additional policy allowance of £2,514 per annum after 12 months, subject to satisfactory performance)

For more information please click here

View the job profile (if the link is unavailable please visit the Sanctuary careers website)    

Closing Date: 17 December 2024

Before you apply, please ensure you have an updated copy of your CV. If you're unsure about any details or have questions about the role, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.  We encourage and welcome applications from people from diverse backgrounds to support this mission.  We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.