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Title:  Senior Programme Manager


Worcester, West Midlands, GB, WR1 3ZQ

Department:  Information Systems/IT
Operation:  Sanctuary Group
Requisition Number:  180265

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.


Senior Programme Manager


Worcester based with a balance of home and office working


£67,438 - £70,987 per year


35 hours per week


We have an exciting opportunity for an experienced Senior Programme Manager with experience of working in a similar sized organisation, to join our Technology team based in Worcester. We have a supportive culture and great team ethic and there will also be opportunities to further progress your career within Sanctuary. There is a vast array of different operational activities to support, from a transformation perspective and you will also be perfectly placed to support Sanctuary’s digital agenda.


The role of Senior Programme Manager will include:

  • Delivering SAP, infrastructure and modernisation projects, ensuring cost effective and efficient delivery
  • Defining and managing programme scopes, plans and risks
  • Delivering services through effective financial performance and budgetary management
  • Managing external software suppliers to achieve value for money
  • Managing and chairing regular programme related meetings and providing weekly programme and project status reports to the senior management team
  • Undertaking analysis of customer needs to identify system and application developments and enhancements
  • Monthly Programme and Portfolio reporting to Executive Directors
  • Line managing up to 5 employees and serving as an escalation point for direct reports


Skills and experiences:

  • Previous experience leading on major programmes and IT transformation projects is desirable
  • Prince2 or MSP Practitioner
  • Experience of agile development and implementation techniques
  • Proven experience of senior stakeholder liaison and relationship building
  • Proven track record of demonstrating commercial acumen
  • Experience producing progress reports and management information, including making recommendations for changes needed
  • A confident and diligent approach
  • Substantial experience working to deadlines and prioritising work loads                              
  • Occasional travel may be requirement of the role, therefore a full valid driving licence is essential


Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary employs more than 13,000 people and manages over 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service. 


Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays
  • A pension scheme with matching employer contributions from Sanctuary up to set limits
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans  
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • Role salary is £58,428 with an additional policy allowance of £9,009 per annum (rising to £61,503 with an additional policy allowance of £9,483 per annum after 12 months, subject to satisfactory performance)


To view the job profile please click here


Closing Date: 30 June 2022


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

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