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Title:  Senior Learning and Development Manager - Talent Development


Worcester, West Midlands, GB, WR1 3ZQ

Department:  Learning and Development
Operation:  Sanctuary Group
Requisition Number:  180186

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.


Senior Learning and Development Manager - Talent Development


Worcester based with a balance of home and office working


£49,126 - £51,711 per year


35 hours per week


We are looking to recruit a Senior Learning and Development manager to join our Leadership and Management team based in Worcester. The team supports the entire business on a variety of topics ranging from induction, personal and professional development workshops, all aspects of leadership development through to specially created bespoke pick and mix programmes.


You need to be creative, curious, with a desire for your team to be the best in what they do, an excellent facilitator and the ability to write learning that truly adds values. This role involves strategic thinking and development, whilst being hands on with all aspects of learning.


You must be a motivated individual who has a desire to add value, make a positive impact and demonstrate return on investment of key activities under your responsibility.  You will be an amazing team player and a passionate advocate for our wider Learning Academy. 


The role of Senior Learning and Development Manager - Talent Development will include:

  • Define and implement a strategy that ensures the effective delivery of talent development interventions across Sanctuary
  • Manage the provision of an effective consultancy and partnering service to key senior business stakeholders, delivering blended learning solutions, using Zoom, Microsoft Teams, our in-house Learning Zone, and face to face delivery
  • Manage the design, delivery, and evaluation of innovative, cost effective and good practice Learning and Development interventions to support significant business-wide change programmes
  • Manage and advise on approaches to talent development, including Investors in People, Sanctuary's Graduate Programme and Staff Awards
  • Facilitate learning across all levels within Sanctuary, ensuring as appropriate talent management activities are reviewed and regularly developed to support succession planning
  • Plan, manage and implement special programmes and projects, including significant business-wide change programmes and supporting change management
  • Utilise appropriate tools and techniques to ensure identified talent groups are effectively supported in their personal development


Skills and experiences include:

  • Chartered Member of the CIPD or equivalent
  • Coach Practitioner
  • Recent experience of undertaking a similar role
  • Proven experience of managing and developing staff, including remote staff    
  • Proven experience of assessing learning needs and evaluating learning and development programmes, including assessing the return on investment
  • Proven experience in designing and delivering talent development interventions to meet the complex needs of a wide range of delegates
  • Strong Microsoft Office user, including Teams, Outlook, PowerPoint, Excel and Word Also, competent using Zoom
  • Travel is a requirement of the role, therefore a full valid driving licence is essential


Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary employs more than 13,000 people and manages over 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care, and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service. 


Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays
  • A pension scheme with matching employer contributions from Sanctuary up to set limits
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans  
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • Role salary is £49,126 per annum (rising to £51,711 per annum after 12 months, subject to satisfactory performance)


To view the job profile please click here


Closing Date: 27 June 2022


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent unlawful working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

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