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Title:  Qualifications Administrator - Part Time


Worcester, West Midlands, GB, WR1 3ZQ

Department:  Administrative Services
Operation:  Sanctuary Group
Requisition Number:  184764

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.


Qualifications Administrator – Part time


Worcester based with an anticipated balance of home and office working


£19,732 – £20,770 per year


30 hours per week


Temporary position for up to 10 months


We are looking for an Administrator to join our Qualifications Administration team based in Worcester. This role will involve supporting the delivery of high quality, cost effective services in line with business requirements. Responding effectively to and resolving queries will be an important part of this job.  This role is required to operate within HR Services policies and procedures in the provision of their advice and interpret them accordingly.  The role also operates within the policies and procedures as required by external organisations and the jobholder will be able to seek guidance from the Qualifications Administration Team Leader as needed.


The role of Qualifications Administrator will include:

  • Supporting the administration process for Qualifications
  • Liaising with stakeholders to ensure business needs are met
  • Complete, maintain and monitor accurate employee records to ensure staff are given access to learning and development in accordance with organisational requirements
  • Supporting the co-ordination, communication, and maintenance of relationships with internal and external customers


Skills and experiences:

  • Proven experience of working to deadlines and prioritising work loads
  • Previous experience of working in an administrative role
  • Working knowledge of analysing and diagnosing problems and implementing effective solutions
  • Good interpersonal and customer care skills
  • Proficient user of Microsoft Office including Outlook, Word and Excel


Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary employs more than 13,000 people and manages over 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service. 


Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
  • A pension scheme with matching employer contributions from Sanctuary up to set limits
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans  
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme


The full time salary for this role is £21,514 with an additional policy allowance of £1,506 per annum based on 35 hours per week (rising to £22,647 with an additional policy allowance of £1,585 per annum after 12 months


To view the job profile please click here


Closing Date: 21 August 2022


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

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