Share this Job

Title:  Legal Services Officer - Litigation


Worcester, West Midlands, GB, WR1 3ZQ

Department:  Governance and Legal Services
Operation:  Sanctuary Group
Requisition Number:  170342

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.


Legal Services Officer - Litigation


Worcester based with a balance of home and office working


£29,227 - £30,765 per year


35 hours per week


We have an opportunity for a Legal Services Officer to join our Litigation team that sits within the wider Legal Services function, based in Worcester. The team is responsible for responding to all queries relating to housing and tenant law and corresponding litigation with a focus on disrepair claims. This is an exciting opportunity for an ambitious, motivated and accountable individual to join an established team and contribute to its development.


The role of Legal Services Officer - Litigation will include:

  • Handling litigation to include a mix of possession, injunction and disrepair work
  • Dealing with administrative processes to support litigation
  • Issuing instructions to, and liaising with Sanctuary’s external solicitors
  • Identifying areas of the process which needs improvement
  • Providing support across the business with first line legal queries


Skills and experiences:

  • Paralegal experience or similar working within litigation
  • Working knowledge of landlord and tenant law, statutory provisions and current best practice
  • Excellent communication and customer service skills
  • Ability to work to tight deadlines and prioritise work loads
  • Experience of handling an independent caseload with a good attention to detail
  • Excellent interpersonal skills and a strong ethos for team working
  • Intermediate knowledge of Microsoft Office


Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary employs more than 13,000 people and manages over 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service. 


Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays
  • A pension scheme with matching employer contributions from Sanctuary up to set limits
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans  
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • £29,227 per annum (rising to £30,765 per annum after 12 months, subject to satisfactory performance)


To view the job profile please click here


Closing Date: 10 July 2022


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.