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Title:  Fleet Coordinator


Worcester, West Midlands, GB, WR1 3ZQ

Department:  Administrative Services
Operation:  Sanctuary Group
Requisition Number:  42163

Sanctuary Group is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.


Fleet Coordinator


£20,076 per annum (rising to £21,133 after 12 months, subject to satisfactory performance)

35 hours per week


Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary Group employs more than 13,000 people and manages over 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

The Fleet Coordinator will form part of our team that sit within our highly spirited  Corporate Shared Service Centre. You will join the Fleet Team who administer and manage the Group’s company car and commercial fleet. The ideal candidate will have a natural interest in vehicles and will have exposure to the Fleet Industry.

The role of Fleet Coordinator will include:

  • Building strong working relationships with customers by helping to resolve fleet queries in a timely fashion, providing excellent customer service at all times
  • Ordering vehicles & hire vehicles, chasing updates & booking deliveries
  • Maintaining all Fleet Master Data
  • Carrying out administrative tasks for circa 6,000 drivers, ensuring compliance at all times
  • Working to and where required help towards reviewing fleet policies and procedures
  • Inputting and maintaining accurate employee and fleet records concerning relevant documentation and licence requirements

Skills and experiences:

  • Attention to detail is key for this role as is the accuracy of information supplied
  • Experience within a transport/busy operational environment is key
  • Good verbal and written communication skills with the ability to communicate effectively at all levels
  • Well organised with the ability to prioritise tasks as required
  • A positive and flexible attitude to work being reliable and punctual
  • Excellent multitasking skills, and ability to work well under pressure.
  • Knowledge of Transport legislation
  • Computer and ICT literate

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme, with matching employer contributions from Sanctuary up to set limits
  • 25 days leave (rising to a maximum of 30 days) plus public holidays
  • Life assurance
  • Health & well-being plans
  • Discounted products & services
  • Personal advice and counselling
  • Family-friendly arrangements
  • Tax efficient savings through our Cycle to Work scheme
  • Learning and development opportunities

To view the job profile please click here

Closing Date: 18 February 2019

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

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