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Title:  Commercial Estates Manager


Worcester, West Midlands, GB, WR1 3ZQ

Department:  Property
Operation:  Sanctuary Group
Requisition Number:  175582

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.


Commercial Estates Manager


Worcester based with a balance of home and office working


£49,126 - £51,711 per year


Plus Company car or car allowance


35 hours per week


We have an opportunity for a Commercial Estates Manager to join our Corporate Estates team based in Worcester. The ideal candidate would be someone who is currently working with either another RSL or Local Authority as an Estate Manager, the successful applicant will be responsible for managing a team of circa 5 people.


The role of Commercial Estates Manager will include:

  • Providing expert professional advice on our estates, offices, property management, disposal and asset management issues for Sanctuary owned properties (both commercial and operational)
  • Supporting the Director of Property Programmes by identifying and evaluating property options including assessing those presented by consultant surveyors and agreeing courses of action.  To instruct consultant surveyors and solicitors to take further action in the pursuit of transactions or towards resolving property disputes
  • To act on behalf of the Sanctuary in all landlord and tenant issues in relation to the investment and operational portfolios to include lease renewals, rent reviews, dispute resolution, lease and licence negotiation, granting wayleaves, easement, consent for alterations, consent for alienation, lease termination and restrictive covenants
  • Prepare for, organise and undertake freehold and leasehold disposals and acquisitions using a variety of resources including external consultants and auctioneers
  • Provide professional valuation advice for asset management, asset valuations, insurance, disposal or development purposes
  • Respond to property queries from the residents, outside organisations, elected members, and operational departments, investigate or initiate investigations as necessary and satisfy any need for further action in relation to property ownership, encroachment, party wall issues, Freedom of Information requests etc
  • To manage an Estates Team including undertaking appraisals, 121’s and team development initiatives and training.  Identifying good working practices and maintaining a practical manual of working procedures and work progress monitoring system


Skills and experiences:

  • Qualified Commercial Property Manager/Surveyor and a Member or Associate Member of the Royal Institution of Chartered Surveyors (RICS) or equivalent knowledge gained by experience
  • Experience in Valuation and Commercial Estate Management with extensive experience of Landlord and Tenant matters
  • A proven track record of decision making in the role of a major client employing consultants
  • Experience in helping to run a team providing a full range of professional property services including writing and presenting reports and attending meetings with senior staff
  • Experience in valuation of assets and monitoring and controlling budgets
  • Proficient user of Microsoft packages including Word, Excel and Outlook
  • Knowledge of valuation with the RICS and legislation and case law governing commercial tenancies and other relevant legal requirements is desirable
  • Some knowledge of constructing and forfeiting leases
  • This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence


Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary employs more than 13,000 people and manages over 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.  


Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays
  • A pension scheme with matching employer contributions from Sanctuary up to set limits
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans  
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • £49,126 per annum (rising to £51,711 per annum after 12 months, subject to satisfactory performance)


To view the job profile please click here


Closing Date: 27 June 2022


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. 
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

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