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Title:  Bank Mental Health Support Worker


Winchester, South East, GB, SO22 6PT

Department:  Care (Qualified and Non-Qualified Care Staff)
Operation:  Sanctuary Supported Living
Requisition Number:  107269


Bank Mental Health Support Worker


The Lookout, Winchester


£10.49 per hour (rising to £10.81 after 12 months, subject to satisfactory performance)


Hours as and when required



This is a joint initiative with West Hampshire CCG and application details such as CVs will be shared with them and with our NHS partners in order to carry out shortlisting and interviewing.


We are looking for experienced Bank Mental Health Support Worker with the passion and drive to support service users with complex needs to recover from crisis. The Lookout in Winchester is a new service developed with West Hampshire CCG and offers a short-term alternative to NHS admissions for adults experiencing mental health issues.


If you want to make a real difference to people’s lives, this is a rewarding opportunity to be part of an exciting new service. In this role you will provide person-centred support, working alongside service users to set and meet their recovery goals. 


This is a unique opportunity for you to work with our partners in the Southern Health Foundation Trust, extending your knowledge and advancing your skills in mental health support practice.


The role of Bank Mental Health Support Worker will include:

  • Ensuring that relevant support is provided to service users to maximise their recovery from crisis
  • Supporting progress towards independence in managing positive mental health
  • Leading daily one to one and group activities in line with service users’ goals, including support with food preparation
  • Promoting safety by undertaking risk assessments and reviewing service users’ needs
  • Regularly assessing the needs of service users, writing and updating support plans
  • Developing professional relationships with service users, using appropriate and clear communication to ensure their personal choice, privacy and dignity is maintained


Skills and experiences:

  • Previous experience of working with adults with mental health needs
  • The ability to relate and empathise with people with mental health issues
  • You may have lived experience of using mental health services and will have the knowledge and understanding to support people in crisis.
  • Reacting effectively to highly pressured situations
  • Good skills in developing and maintaining accurate records and support plans
  • Basic knowledge of Microsoft packages and internet communications
  • NVQ Level 3 in Health and Social Care or willing to work towards, is essential


Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.  This role will give you an opportunity to develop skills and knowledge within the mental health field.


We are a national organisation, but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.


Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • A wide range of learning and developement opportunities


We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here  


Read the full job profile here


Closing Date: 20 April 2021



We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary






Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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