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Title:  Bank Night Concierge

Location: 

Thetford, East Anglia, GB, IP24 1DS

Department:  Supported Living Services
Operation:  Sanctuary Supported Living
Requisition Number:  71082

 

Bank Night Concierge

 

Caledonia House, Thetford

 

£8.94 per hour (rising to £9.22 after 12 months, subject to satisfactory performance)

 

Hours as and when required

 

 

At Sanctuary Supported Living, we are passionate about supporting people to live as independently as possible and to lead fulfilling lives. At Caledonia House we provide support to people experiencing, or at risk of, homelessness.

 

If you’ve had your hours cut or are at risk of redundancy during this challenging time, we may be able to help!

 

The role of Bank Night Concierge will include:

  • Providing general assistance and responding to customer requests and queries efficiently
  • Supporting the organisation of social events to encourage participation and involvement to ensure customer satisfaction
  • Ensuring that security of the service is maintained by completing hourly checks and monitoring CCTV
  • Developing and delivering effective administrative procedures
  • Completing concierge check lists, feeding back information and completing incident reports if required
  • Night working

Skills and experiences:

  • A positive, can-do attitude
  • Ability to work as part of a team and on own initiative
  • Ability to hit the ground running and work under challenging circumstances
  • Some experience of security or working with vulnerable adults would be advantageous
  • Basic health and safety knowledge, with the ability to carry out minor repairs
  • Friendly and approachable attitude with the ability to communicate and engage with our residents, visitors and colleagues

 

During this time of Covid-19 we are recruiting all positions on Bank Contracts in order to fast track start dates. We will then review the contracts of all new recruits during this time and convert contracts to part time or full time contracts as and where both parties are in agreement.

 

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

 

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs.

 

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • A wide range of learning and development opportunities

We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here   

 

Read the full job profile here

 

Closing Date: 20 July 2020

 

 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

 

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

 

Building Equality and Diversity
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.