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Title:  Registered Retirement Living Manager


Stoke-on-Trent, West Midlands, GB, ST6 3PR

Department:  Supported Living Services
Operation:  Sanctuary Retirement Living
Requisition Number:  170523


Registered Retirement Living Manager


Baskeyfield House, Stoke-on-Trent


£33,706 - £35,480


37.5 hours per week



We are seeking an exceptional individual with experience of managing CQC registered care services, to manage and take overall responsibility for the delivery of care and housing services at Baskeyfield House. You will have the drive and ambition to further develop this service and take it towards outstanding, with the support of 3 Team Leaders and a dedicated team of carers and other staff. Our CQC registered Retirement Living service consists of purpose-built, independent living apartments that are ideal for adults over 55 who need access to personalised care and support.

With previous experience in a registered setting, you will be responsible for line managing teams of staff to deliver outstanding care services, promoting the well being of all residents together with ensuring care plans and all compliance monitoring requirements are met.


We will provide you with a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all. 


Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.


If you are a person who celebrates differences, and strives to treat others with dignity and respect, this is a great opportunity to join our like-minded, hardworking, and resident-focused team.  We value our team, encouraging learning and development, supporting each other.


Read more about Baskeyfield House here


The role of Registered Retirement Living Manager will include:

  • Ensuring resident care plans are met and the scheme is at a safe ratio for residents
  • Fostering and further developing current relationships with internal and external stakeholders, including ASC mental health, GPs, hospitals and family members
  • Oversight and auditing responsibility for all care activities
  • Supervision of staff, managing absences and monitoring staff performance
  • Recruitment and retention of staff
  • Ensuring that Baskeyfield House complies with all relevant legislation and registration requirements, including preparing for planned inspections
  • Supporting the business to maximise income by providing a range of services within the scheme and the immediate community to ensure the on-going development and growth


Skills and experiences:

  • Proven experience running a registered care service, ideally in an Extra Care or Home Care setting
  • Registered Manager Award or similar relevant professional qualification
  • Comprehensive knowledge of relevant regulations, legislation and good practice principles
  • Proven ability in budget preparation and cost control
  • Excellent written and verbal communication skills
  • Ability to effectively line manage a team of staff
  • Good organisation and administrative skills


Why work for Sanctuary Retirement Living?

Sanctuary Retirement Living services provide comfort, independence and peace of mind. Residents live independently, safe in the knowledge that support is available in their home should they need it. Spacious apartments with on-site communal facilities create an environment where residents can enjoy healthy, active and independent lifestyles in their later years.


Ready to join Sanctuary Retirement Living?

As part of our commitment to making Sanctuary Retirement Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • 25 days annual leave, rising to 30 days after 5 years (plus public holidays)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work Scheme
  • A wide range of learning and development opportunities
  • £33,706 per annum (rising to £35,480 after 12 months, subject to satisfactory performance)


We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Retirement Living. For more information on the campaign click here  


Read the full job profile here


Closing Date: 05 June 2022


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Retirement Living, visit our website, take a look at our Facebook  page or search #LifeatSanctuary


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Retirement Living is a trading name of Sanctuary Housing Association, an exempt charity.


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