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Title:  Deputy Local Service Manager


Saltburn, North East, GB, TS12 1LT

Department:  Care (Management)
Operation:  Sanctuary Supported Living
Requisition Number:  77974


Deputy Local Service Manager


Norwood, Saltburn


£24,352 per annum (rising to £25,634 after 12 months, subject to satisfactory performance)


37.5 hours per week



Are you a friendly and dedicated person who is looking for a rewarding career? Redcar and Cleveland Services have an opportunity in their team for an enthusiastic individual who wants to make a real difference in our residents’ lives. We provide support to adults with learning disabilities and mental health issues.


If you want to make a positive impact, this is a rewarding opportunity to work with residents on their journey towards achieving their goals.


The role of Deputy Local Service Manager will include:

  • Managing, recruiting, developing and training staff within appropriate legislative or NVQ frameworks and devising effective and well run staff rotas
  • Promoting best practice within the services by monitoring relationships with residents, relatives and visitors to ensure quality services are carried out by skillled staff
  • Ensuring effective care and support systems are in place and that we operate in a fully compliant way, in line with CQC regulations.
  • Preparing, promoting and coordinating care plans and risk assessments
  • Co-ordinating a large staff team

Skills and experiences:

  • Proven management or supervisory experience gained within a social care environment
  • Compassionate, caring and hard working with a hands on approach to care management
  • Strong communication skills and the ability to remain calm under pressure
  • NVQ / QCF Level 3 in Health and Social Care

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.


We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.


Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here


Read the full job profile here


Closing date: 19 August 2020


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary


Building Equality and Diversity
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.