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Title:  Estate Staff Supervisor


Salisbury, South West, GB, SP2 7GH

Department:  Estate Services (Caretaking, Cleaning)
Operation:  Sanctuary Maintenance
Requisition Number:  42489


Sanctuary Maintenance provides a wide range of property maintenance and facilities management solutions for thousands of customers nationwide. Our staff help make a real difference to the quality of people’s lives.

Estate Staff Supervisor

Based in Weston-Super-Mare - covering 100 mile radius

£31,940 per annum (rising to £33,621 after 12 months service subject to satisfactory performance)

40 hours per week - Monday to Friday, 8:00am to 4:30pm


Why work for us?

Sanctuary Maintenance provides in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary Group’s organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

The Estate Staff Supervisor will utilise their excellent coordination skills and knowledge of Estate Maintenance to plan multiple workloads, ensuring productivity is maximised across a large geographical patch. Playing on your key management skills, you’ll oversee a busy team of Cleaners, Caretakers and Landscape Technicians with the aim of motivating and inspiring in order to increase productivity levels.

The role of Estate Staff Supervisor will include:

  • Planning the daily workload for the Estate Services team and providing quotations for works not covered by specifications
  • Dealing with complaints, breakdowns in service delivery and identifying areas for improvement to implement effective solutions
  • Carrying out scheme inspections to ensure contract requirements are fulfilled in line with health and safety requirements
  • Liaising with the housing team to discuss specific scheme issues and improve service delivery
  • Playing a key role in the training, recruitment, development and retention of current staff

Skills and experiences:

  • Experience within a relevant field e.g. Grounds Maintenance or Cleaning, is essential
  • Proven people management experience allowing you to maintain high productivity is essential
  • Exposure to compliance testing, void clear and cleans
  • Excellent customer service skills with the ability to build strong working relationships
  • Ability to prioritise multiple workloads in order to meet service level agreements
  • The ability to use your own initiative and make important decisions daily
  • Intermediate knowledge of  Microsoft Office packages and Outlook is desirable
  • Due to nature of the role, a full, current driving licence or the ability to travel is essential

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • A pension scheme, with matching employer contributions from Sanctuary, up to set limits
  • At least 25 days paid holiday rising to 30 days following 5 years service, plus public holidays
  • Health and well-being plans, including voluntary critical illness scheme
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

To view the job profile, please click here

Closing Date: 13 December 2018

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Job Segment: Manager, Management

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