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Title:  Care and Support Team Leader - Part Time


Rye, South East, GB, TN31 7SQ

Department:  Care (Qualified and Non-Qualified Care Staff)
Operation:  Sanctuary Retirement Living
Requisition Number:  66442


Care and Support Team Leader – Part Time


St Bartholomew’s Court, Playden


£10.33 per hour (rising to £10.65 after 12 months, subject to satisfactory performance)


28 hours per week



We are seeking a Team Leader to support a team of Care and Support Assistants in making a real difference to the lives of our residents. St Bartholomew’s Court offers independent living, combined with the peace of mind of an on-site care and support team. If you want to make a positive impact to people’s lives, this is a rewarding opportunity to come and work within an established and experienced team.


Read more about St Bartholomew’s Court here


The role of Care and Support Team Leader will include:

  • Effectively supervising and supporting a team of Care and Support Assistants
  • Communicating with doctors, social workers and the local authorities
  • Completing timesheets and inputting these onto the payroll system
  • Rota co-ordination
  • Conducting risk assessments and reviews when they arise
  • Involvement in the recruitment and induction process for new staff members
  • Ordering medication and gap monitoring
  • Managing escalated resident queries
  • Ensuring CQC regulations and standards are met
  • Involvement in CQC inspections
  • On call duties, shared with other Team Leaders

Skills and experiences:

  • Proven experience in a care or housing environment is essential
  • A NVQ Level 3 in Health and Social Care, or willing to work towards, is essential
  • Previous experience in a staff supervision role is desirable
  • Knowledge of Health and Safety legislations
  • Good interpersonal and customer care skills
  • A friendly and approachable nature, compassionate towards staff and residents
  • Ability to cope under pressure

Why work for Sanctuary Retirement Living?

Sanctuary Retirement Living services provide comfort, independence and peace of mind. Residents live independently, safe in the knowledge that support is available in their home should they need it. Spacious apartments with on-site communal facilities create an environment where residents can enjoy healthy, active and independent lifestyles in their later years. 


Ready to join Sanctuary Retirement Living?

As part of our commitment to making Sanctuary Retirement Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with contributions from Sanctuary
  • At least 28 days paid holiday (including public holidays) pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work schemes
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours

We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Retirement Living. For more information on the campaign click here


Read the full job profile here


To apply please send your CV and cover letter to SSL.Recruitment@sanctuary-housing.co.uk


Closing Date: 9 July 2020


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


For an insight into what it’s like to work for Sanctuary Retirement Living, visit our website, take a look at our Facebook  page or search #LifeatSanctuary


Building Equality and Diversity
We work closely with the Home Office in order to prevent unlawful working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Retirement Living is a trading name of Sanctuary Housing Association, an exempt charity.