Title:  General Assistant

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.

General Assistant

Carrock Road, Union Road, Romford RM7 0GP

£11.44 per hour

36 hours per week

Joining our housekeeping team, you will be responsible for providing a high-quality cleaning and domestic service in the student accommodation.

During term time your duties will be cleaning of communal areas, and cleaning of any empty properties. In vacation periods, you will deep clean vacant flats in preparation for summer business.

The role of General Assistant will include:

• Providing high quality cleaning services for bedrooms, kitchens, pathways and communal areas
• Identifying and reporting any hazards and faults to ensure a safe environment is maintained
• Organising stores on site and carrying out checks of equipment, replacing when necessary
• Any other tasks as required by management

Skills and experiences:

• Previous cleaning or housekeeping experience is desirable
• Ability to work on own initiative and with fast changing requirements
• Previous experience of working to deadlines and prioritising workloads
• Excellent customer service and communication skills
• A team player who is willing to help colleagues as and when required 

Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme

Job Reference: 222569

Closing Date: 5 January 2025

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.